Lost device recovery guidance

Lost a phone, laptop or tablet you own? We walk you through the lawful steps to locate it, protect your data and report it — using official tools, not illegal tracking.

Find MyMDM wipePolice reports

What's included

  • Find My / Find My Device walkthrough
  • Manufacturer and carrier recovery steps
  • MDM remote lock and wipe for fleets
  • Data protection and remote sign-out
  • Police report and insurance guidance
  • Prevention and tracking-setup planning

Who it's for

  • Individuals who lost their own device
  • Businesses recovering fleet devices
  • Anyone protecting data on a lost device

No spying. We do not track, locate or access devices belonging to other people, and we won't help anyone do so.

Frequently asked questions

Can you track a device that belongs to someone else?
No. Tracking or accessing another person's device without consent is illegal. We only help you locate and protect devices you own or manage, using official tools.
What can I do right now if my device is lost?
Use Find My or Find My Device to locate, lock and sign out of accounts, change passwords for sensitive services, and report theft to your carrier and the police. We can walk you through each step.

Related: Mobile & endpoint security · Fraud recovery support

Need help recovering a device you own?

Tell us the device type and what you've tried. We'll guide you through lawful recovery and data protection.